Help desk / 001
The important bits.
Everything you need to know about MealPass before your first scan.
FAQStudents
For the regulars
Is MealPass a food delivery app?
No. MealPass is for in-person collection at one food vendor you choose. You walk in, scan, and collect.
Can I switch vendors?
Yes—when your current plan period ends, you can select a different vendor pass.
Vendors
For the places they love
Do I need a complex new point-of-sale system?
No. MealPass is designed around a simple QR confirmation at the counter.
How do vendors get paid?
Payout details will be agreed as part of the vendor partnership. MealPass tracks confirmed redemptions.
Passes & payments
How it all fits together
Is this a campus-wide dining pass?
No. MealPass is one vendor, one subscription. The focus is a closer relationship with your favourite food spot.
What if I miss a meal?
Each vendor sets their own pass terms. Check the individual pass before subscribing.
Will I need to pay at every visit?
No. Your covered meal is redeemed through your MealPass QR at collection.